Frequently Asked Questions

We hear a lot of questions every day! The links below will help you navigate through our most frequently asked questions.

>> Clinic Information

>> Cat Questions

>> Dog Questions

>> Horse Questions

>> Other Animal Questions


Clinic Information


What forms of payment do you accept?

We accept MasterCard, Visa, Discover, personal check, and cash. We also accept Care Credit financing for both routine and emergency care. Payment is due when services are performed, or when your pet leaves the clinic. A down payment is required before emergency care is provided.


What is Care Credit financing?

Care Credit is a financing option for products and services. Care Credit offers low monthly payments and no up-front costs. You can learn more and apply for instant approval at Care Credit's website.

What if I cannot leave work to bring my pets to their veterinary or grooming appointments?

For your convenience, we are open at 7:00 a.m. on weekdays and offer drop-off service. You may drop off your pet with us in the morning and your pet will be seen during the day. We'll call you afterwards. You can pay and pick up your pet anytime from when we call until 5:00 p.m. There is no additional charge for drop-off service. Animals not picked up by 5:00 p.m. will stay overnight and a boarding fee will be added.

What kinds of animals can you take care of?

We provide veterinary care for dogs, cats, horses, cattle, goats, and rabbits. We do not provide care for birds or reptiles.

What should I do if my pet gets ill or injured after hours?

Call the clinic phone number, (715) 924-3301. Your call will be transfered to one of our veterinarians. If emergency care is necessary, you are required to make a down payment before we can provide care for your pet. Full payment is due when your pet is ready to go home.

Cat Questions


Tell me more about getting my cat spayed.

We have information online: Click here

My cat hates going to the vet! What should I do?

You can help your cat have a calmer trip here if you teach your cat that a travel carrier is a good thing. Did you know that a cat can be trained to use a kennel just like a dog?! Cats that are comfortable going into and out of a travel kennel are much less stressed when they come into the clinic.

Don't be embarassed if your cat is unhappy during the exam! Our staff is trained to work with stressed cats so that they receive the veterinary care they need.

How often should I take my cat to the vet?

A kitten needs several visits for her first series of vaccines. Once this is complete, an adult cat should have a health check once a year. If a health problem is found, your cat might require more frequent care to keep her in good health.

How do I know if my cat is sick?

Sometimes animals hide their illnesses or injuries, so it is important to be aware of signs of symptoms that require urgent or emergency care. You can find more information about these symptoms here. If you suspect you cat is unwell, please call us. Early veterinary attention can prevent serious illnesses from progressing and reduce the cost of care.

Is it OK to let my cat outside?

Outdoor cats face many of the same risks as a stray dog:

  • Injuries from fights with other animals (other cats, dog, fox, etc);
  • Exposure to Rabies, a disease fatal to both pets and people;
  • Exposure to parasites, many of which can be transmitted to people;
  • Getting fleas and/or ticks;
  • Being hit by a vehicle;
  • Being stolen.

We would never expose our dogs to these risks; why would we expose our cats? You can let your cat outside while minimizing his risks by:

  • Following local laws. The City of Chetek's animal ordinances prohibit any loose animals; it is unlawful to keep any animal at large in the City of Chetek. If your cat is outdoors, it must be leashed;
  • Maintaining vaccines. When you make an appointment, remember to tell us that your cat will be outside;
  • Keep identification on your cat. Cat collars feature "breakaway" designs, so a collar and tag is not enough. Cats need permanent identification - a microchip. Microchips won't prevent a collar-less cat from being "adopted", but if your cat would end up in a shelter it is more likely your cat would be returned;
  • A cat that is outdoors will need regular treatment for parasites. Parasites are on grass and soil. A cat that is outdoors - even briefly - needs parasite protection;
  • A cat that gets outside needs monthly protection from fleas and ticks. Both fleas and ticks wait in grass to hop or climb onto your pet. Ask us about safe and effective flea and tick prevention!
  • Restrain your cat with a harness and leash. Keeping your cat restrained protects him from interactions with animals that could hurt him, being stolen, and from being hit by a vehicle.

We love our cats, so it is important to give them the same protection as our dogs! A cat can live a happy, full life without being outdoors. Playing with your cat gives your cat exercise and mental stimulation. When you're not home to play with your cat, there are many toys to choose from to help to keep your cat active.

Why should an indoor cat be spayed or neutered?

Spaying or neutering your cat, along with other healthy care choices, can prolong the life of your cat by reducing the risk of certain diseases and cancers. Female cats can come into heat as often as every 2 weeks, and this is often accompanied by aggression and constant attempts to get loose. Both male and female cats are known to make escape attempts during breeding cycles. Some have broken screens, climbed out of high open windows, or bolted out a door. When cats do escape the house to breed, they'll be exposed to any disease the other cat carries, like feline leukemia, rabies, feline herpes, infectious peritonitis, and feline AIDS. In addition, the cat will be exposed to all of the dangers listed in answer of the question "Is it OK to let my cat outside?"

How can I tell if my cat is overweight?

When you look down at your cat from above, you should see a waistline between his ribcage and hips. If you do not see this, your cat is overweight. Did you know that carrying extra weight shortens animals' lives? Helping your cat maintain her healthy weight gives her a chance to stay with you longer. At a dietary counseling appointment, one of our veterinarians will help you determine a food and feeding plan to help your cat lose weight. Or, work with our Certified Weigh Coach for creative ideas and support to help your cat lose weight.

Is it OK if my cat eats some of my dog's food?

If your cat only sneaks a nibble of kibble occassionaly, it isn't cause for alarm. If your cat is frequently eating dog food, it can become a problem. If you notice your cat eating dog food, there are a few simple things you can do. Feed your dog once (or twice) a day and take away the leftover food, and/or put your cat in a different room while your dog is eating. If you believe your cat has become unwell because of excessive dog food eating over time, call us!

Is dewormer from a pet store or superstore good enough?

There are several types of worms that affect pets. It is very important to keep pets on a regular parasite control schedule, since many of these can spread to people! There are several anti-parasitic medications, that treat different worms. An over-the-counter dewormer is effective only on the type of worm it is labelled for. If your pet has a different worm, the dewormer will not affect it. We can identify if and what parasite your pet is affected by and start treatment. We have a complete range of anti-parasitic medication in our pharmacy to help free your pet of intestinal parasites.

Are flea collars good for cats?

Flea collars are possibly the least expensive method of flea control, but it is also less effective. Flea collars are impregnated with chemicals to kill fleas. The chemical stays within the collar. Flea collars are effective at killing fleas next to the collar, but have no protection for the remainder of your cat! We can help you prevent of control fleas with a treatment that covers your cat's body, coating each of it's hairs. It's safe for your cat to groom herself. We'll show you how to apply it at home, once a month. You'll still need to treat the environment if your cat "has fleas", but this treatment provides your cat with much more protection than any flea collar can give.

Where can I get more information to help keep my cat healthy?

Join us on Facebook! We post relevant and new information each week! There is more information on our website here.

Dog Questions


Why does my dog scoot his bottom on the floor?

Scooting is a behavior seen mostly in small or overweight dogs. Dogs have anal sacs that are normally emptied with bowel movements. When this doesn't happen, the anal sacs become full, itching, or painful. Without treatment, they can become impacted, infected, abcessed, or could rupture. This isn't the only possible reason for scooting; some other possible causes are a perianal tumor that is infected or bothersome, irritation from diarrhea or feces on the skin, irritation from parasites, or matted hair. If your dog is scooting her bottom on the floor, call us to schedule an appointment. We can identify the cause of your dog's discomfort and provide a solution, such as expressing anal glands, starting deworming, or scheduling grooming.

How do I know if my dog is overweight?

When you look down at your dog from above, you should see a waistline between his ribcage and hips. If you do not see this, your dog is overweight. Did you know that carrying extra weight shortens animals' lives? Helping your dog maintain her healthy weight gives her a chance to stay with you longer. At a dietary counseling appointment, one of our veterinarians will help you determine a food and feeding plan to help your dog lose weight. Or, work with our Certified Weigh Coach for creative ideas and support to help your dog lose weight.

Is it OK if my dog eats my cat's food?

If your dog only gets into cat food occassionaly, it isn't cause for alarm. If your dog is frequently eating cat food, it can become a problem. If you notice your dog eating cat food, there are a few simple things you can do. Feed your cat once (or twice) a day and take away the leftover food, and/or put your dog in a different room while your cat is eating. If you believe your dog has become unwell because of excessive cat food eating over time, call us!

Do I need to worry about Lyme disease?

Yes. Lyme disease is present in all 50 states, we diagnose many cases each year. Lyme disease is both treatable and preventable. Read more about Lyme disease and your pets here.

What breeds of dogs need grooming?

All dogs need their coat and nails tended to, but some dogs require much more grooming than others. Some breeds that require frequent grooming are Poodles, Shih Tzus and Lhasa Apsos, Bichon Frises, Yorkshire Terriers, Schnauzers, and West Highland Terriers. There are many other breeds that need regular grooming so ask us if your dog's breed is not on this list!

Where can I get more information to help keep my dog healthy?

Join us on Facebook! We post relevant and new information each week! There is more information on our website here.

Horse Questions


Can I avoid paying the mileage fee for a farm call?

Yes! You can bring your horse to us! Some exams and procedures can be performed in the clinic's backyard. When you call to schedule an appointment, ask if you can bring your horse to us. On the day of your appointment, remember to allow enough time to load your horse into your trailer!

What Vaccinations Does My Horse Need?

The American Association of Equine Practitioners considers these to be core vaccinations:

  • Tetanus;
  • Eastern/Western Equine Encephalomyelitis;
  • West Nile Virus;
  • Rabies.

If your horses travel, such as going to horse shows, or are boarded with horses that travel, then these vaccines should be considered as part of their vaccination schedule.

  • Influenza;
  • Rhinopneumonitis;
  • Strangles.

Potomac Horse Fever is not common in Wisconsin, but the vaccine is available if your horses are traveling to PHF-endemic areas.

Can I Give My Horse His Vaccinations?

Wisconsin state law requires that Rabies and Strangles vaccinations are given by a licensed Veterinarian.

Other vaccines may be given by the owner. However, Chetek Veterinary Clinic offers an Equine Immunization Support Guarantee through Pfizer Animal Health.

When you vaccinate your horses with us, if your horse contracts the corresponding disease, Pfizer Animal Health will pay for diagnostic and treatment costs up to $5,000. This guarantee only applies when your horse is vaccinated by a licensed Veterinarian.

Where can I get more information to help keep my horses healthy?

Join us on Facebook! We post relevant and new information each week! There is more information on our website here.

Other Animal Questions


I know rabbits need special care. Are you able to take care of my rabbit?

Yes, Dr. Blotz is not only a rabbit lover, but a rabbit owner as well. Dr. Blotz is able to provide veterinary care - including surgery - for rabbits. Our groomer, Anne, is skilled at maintaining the coat of wooled rabbits like Jersey Woolies and the Angora breeds.

Where can I get more information about keeping my rabbit healthy?

We have information right here on our website! Click here.



Close Enough to Kiss.
Clean So You Want To!


Thanks to our Facebook users for these fantastic photos of their pets! Taking care of your pet's teeth doesn't need to be difficult. We have a variety of toothbrushes, toothpastes, drinking water additives, and treats to help keep your pet's mouth fresh.

Have a kissable close-up photo of your pet you would like to add to this page? Post it on our Facebook wall to enter!

"Jazz" photo by Kim H.

"Cat" photo by C.J. Conner

"Frankie" photo by Rachel F.

"Dolly" photo by Anne V.